Empowering Community Support through Automation
Community Adversity Support Team (CAST) serves the Chula Vista community by providing hands-on support during moments of grief. 1ntegrate wanted to give back by donating 1ntegration to help automate the monthly scheduling of volunteers.
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Each month, a group of 40 volunteers are placed on a schedule. The admin work needed to gather everyone's shift availability was a multi-day, multi-email, and mult-spreadsheet headache.
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With 1ntegrate, CAST was able to create a clean and smooth experience for both Volunteers and Admins to serve their community.
“Our team loves using 1ntegrate's new automation to help with monthly scheduling! We've made the process that took days into just a few hours and enhanced the volunteer's experience along the way. Thanks, 1ntegrate! "
Wes Anderson, Administrator @ CAST
Tools
Fillout
SMS
GSheets
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Business Challenges
Time-consuming administrative work required each month for scheduling
Inefficient process for sending follow-up emails to a large group of volunteers
Lack of a centralized hub for managing volunteer contacts
Manual data entry processes for updating volunteer information in Google Sheets
Solution
New Automated Scheduling System
Development of an automated scheduling availability system to streamline the monthly coordination tasks.
Centralized Responses
Creation of a centralized database to collect all volunteer availability and contact information, accessible by team leaders.
Simplicity & Ease of Use
Not only provide a simple UI for volunteers to submit their info and availability, but also a reduction in manual copy/paste of availability into a spreadsheet.
Flexible & Branded Data Collection
Ability to collect responses via either an email or sending a link via text message.
Results
01. FASTER MONTHLY SCHEDULING
02. DYNAMIC DATA COLLECTION
03. EASE OF USE
04. TAILORED RESULTS
About CAST
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Community Adversity Support Team (CAST) is a group of volunteers called upon by Chula Vista Police and Fire. As a team, CAST covers our city 24/7/356.
Team members respond immediately to the scene of traumatic events, including death. We provide assistance, care, and compassion for those encountering what is probably the worst day in their lives.